- Keeping you up to date on the law
Maritime law is constantly changing. Our legal experts follow developments very carefully, so that we can advise you on the basis of the latest legislation and legal insights. We publish legal updates online at www.RaetsCommunity.com , and will be pleased to answer any individual legal queries you may have.
Helping you to analyse claims
If you are repeatedly making very similar claims, it is likely that there is a single, underlying problem. The professionals at out Support Desk will help you to analyse your claims and find a solution.
Ensuring efficient communications
RaetsMarine can offer its clients the whole range of marine insurance services. As a result, you may find yourself dealing with more than one of our underwriters or claims professionals. To make sure communications are as efficient as possible, the Support Desk manages all relevant information about your circumstances, storing it in one integrated file so that it is available at the click of a button whenever you contact or visit us. At the same time, the Support Desk shares relevant information with our claims analysts and underwriters, so that they are always fully up to date with your situation.
Providing transparent financial control
Naturally, your insurance policy only covers you as long as you are up to date in paying the premiums. To make sure you do not inadvertently find yourself unprotected, our Support Desk maintains accurate records of invoiced and outstanding premiums and will alert you in good time to any impending problems.